Terms of Use

Agreement to Terms

By accessing and using CE Cleaning Services' website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

Service Description

CE Cleaning Services provides professional cleaning services for residential and commercial properties. Our services include but are not limited to:

• Regular house cleaning and maintenance
• Deep cleaning services
• Commercial office cleaning
• Specialized cleaning services
• Move-in/move-out cleaning

Booking and Scheduling

Service Requests

• All service requests must be scheduled in advance
• We require at least 24 hours notice for standard bookings
• Same-day service may be available for an additional fee, subject to availability
• All appointments are subject to confirmation by CE Cleaning Services

Cancellation Policy

• Cancellations must be made at least 24 hours before the scheduled service
• Cancellations made less than 24 hours in advance may incur a cancellation fee
• No-shows will be charged the full service fee
• We reserve the right to cancel services due to unsafe conditions or other circumstances beyond our control

Pricing and Payment

Service Fees

• All prices are quoted in advance and confirmed before service
• Prices may vary based on property size, condition, and specific requirements
• Additional services requested during the appointment may incur extra charges
• We reserve the right to adjust pricing with 30 days notice for recurring services

Payment Terms

• Payment is due upon completion of services
• We accept cash, check, and major credit cards
• For recurring services, automatic payment may be set up
• Late payment fees may apply to overdue accounts

Client Responsibilities

To ensure safe and effective service delivery, clients agree to:

• Provide safe and reasonable access to the property
• Secure or remove valuable, fragile, or personal items
• Inform us of any hazardous materials or conditions
• Provide accurate contact information and property details
• Ensure pets are secured during service
• Report any issues or concerns within 24 hours of service

Our Responsibilities

CE Cleaning Services commits to:

• Arrive on time for scheduled appointments
• Provide trained and background-checked staff
• Use professional-grade equipment and supplies
• Maintain appropriate insurance coverage
• Respect your privacy and property
• Address any service concerns promptly

Satisfaction Guarantee

We stand behind our work with a 100% satisfaction guarantee:

• If you're not satisfied with our service, contact us within 24 hours
• We will return to address any issues at no additional charge
• This guarantee applies to the quality of cleaning performed
• Pre-existing damage or stains may not be covered under this guarantee

Limitation of Liability

CE Cleaning Services' liability is limited as follows:

• We are fully insured for damages caused by our negligence
• We are not liable for pre-existing damage or wear
• Liability for any single incident is limited to the cost of the service provided
• We are not responsible for items not properly secured by the client
• Claims must be reported within 24 hours of service completion

Property Access

Regarding access to your property:

• Clients may provide keys, codes, or be present during service
• We maintain strict confidentiality regarding access information
• Access information is securely stored and protected
• Clients may change access arrangements at any time
• We are not responsible if we cannot access the property as arranged

Health and Safety

We prioritize the health and safety of our staff and clients:

• Our staff follows all applicable health and safety protocols
• We use eco-friendly cleaning products when requested
• Clients must inform us of any allergies or sensitivities
• We reserve the right to refuse service in unsafe conditions
• All staff are trained in proper chemical handling and safety procedures

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of CE Cleaning Services and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our practices.

Dispute Resolution

Any disputes arising from these terms or our services will be resolved through:

• First, direct communication with our management team
• If necessary, binding arbitration in accordance with local laws
• The prevailing party may be entitled to reasonable attorney fees
• These terms are governed by the laws of Domestic, US

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Contact Information

If you have questions about these Terms of Use, please contact us:

Effective Date

These Terms of Use are effective as of December 2024 and apply to all services provided by CE Cleaning Services on or after this date.